Troubleshooting
This section explains common issues you may encounter while using Cyclone REGISTER 360 PLUS and offers workarounds to resolve them.
If you’re still facing difficulties and need further assistance, please reach out to our Support team.
Settings and Customization
- Using Multiple Monitors with Display Scaling Above 100%
- Restrictions on Using Non-ASCII Characters
- Screen Resolution Restrictions
- Optimal Windows Scaling Settings
- Misplaced Setup Icons at High Scaling
- Temp Folder Cleanup Behaviour
- Managing Temporary Disk Space for RCP Export
- How to Set Virtual Memory to the Same Size as RAM (Windows)
Data Handling
- Unsupported Project Storage Locations
- Data Loss When Relocating Projects Accessed by Cyclone REGISTER 360 PLUS 2025
- Network Data Import Issue
- Restoring Point Cloud Cleaning in Cyclone REGISTER 360 PLUS 2023.1.0
- Missing Setups When Exporting Structured Data to RCP
- Failure to Convert Projects to New Format
- Support for the New FAFx Format in Cyclone REGISTER 360 PLUS 2025.0.0/2025.0.1
- Restoring Missing Setups After Moving Them Between SiteMaps
Core Workflow
- Incorrect Landing Page After Publishing to Cyclone ENTERPRISE
- Missing Setups when Publishing to TruView Cloud
- Issue With Creating Virtual Targets
- Blurred Imagery in E57 when Imported in ReCap
- Published RCP Displays Black Map
- Failure to Apply Control During Automatic Target Acquisition
- HDR Images Appear Grey
- Deleting UCS Related to Specific Setup