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Reality Cloud Studio: Hardware/Software Requirements

Do I need any specific hardware or software prerequisites to run Reality Cloud Studio on my PC?

Reality Cloud Studio is a web application running in your browser therefore we recommend using the latest version of Chrome, Edge or Safari in 64bit. Firefox and 32bit browsers are no longer supported.

A fast internet connection is key for the performance as data is streamed to your browser. In addition, we recommend using the latest graphic card firmware and drivers.

You can optimize the performance of your browser in your Windows systems settings or in the
graphic card driver. Please refer to System Settings | Desktop/Laptop for more details.

What are the hardware or software requirements for best performance?

Please refer to System Settings | Desktop/Laptop - Reality Capture Documentation - Confluence

Can I use Reality Cloud Studio on my mobile phone?

Reality Cloud Studio is a web application running in your browser of your mobile device.

Be aware that Reality Cloud Studio is a data-heavy process and may drastically increase your data usage.

Is Reality Cloud Studio supported by all browsers?

It is recommended to run Reality Cloud Studio on a Chromium-based Browser such as Chrome or Edge. Certain features may be wholly or partially incompatible with other browsers.

In case you experiencing an issue please use one of those browsers or update it to the latest version.

Please ensure that you have GPU Acceleration enabled at the system level in order to get the best performance from Reality Cloud Studio. Many browsers revert to the primary GPU which is often not the most powerful card in your machine.

  1. Go to your Windows Graphics Settings

  2. Turn “Hardware acceleration” on

  3. Click “Browse”

  4. Navigate to “C:\Program Files\Google\Chrome\Application

  5. Select the “Chrome.exe”

  6. Click on “Chrome” and select “Options”

  7. Choose “High Performance GPU”

  8. Reboot and visit hxdr.app

What are the requirements for streaming Reality Cloud Studio data into Cyclone 3DR and CloudWorx?

When connecting to Cyclone 3DR, please refer to the Cyclone 3DR Technical Specification for more details.

When connecting to CloudWorx, please refer to the System Requirements for more details.

Is it possible to embed Reality Cloud Studio into our organization's platform using iframes?

No. We currently do not offer support for iframes as a means to embed Reality Cloud Studio into a different website. 

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