Welcome to Hexagon GeoCloud. Please review the list of frequently asked topics and questions or search for your topic.
Check the availability of HxDR on the status page: HxDR Status
HxDR Status provides a real‑time overview of the platform’s global and regional health, including any major incidents or impactful issues. Regular Monday production releases occur between 10:00–11:00 CET, during which intermittent service disruptions may happen and will be reported here if significant.
Still need help? Contact our team.
FAQ Topics:
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Import and Supported File Formats -
New Account Creation -
Interpreting the Dashboard -
Usage-based Account Information -
Auto-Registration -
Auto-Meshing -
Sharing and collaborating -
Record Tours -
Hexagon GeoCloud: Troubleshooting -
Hexagon GeoCloud: Hardware / software -
Unified Reality Cloud Studio and GeoCloud Drive -
Hexagon GeoCloud desktop app FAQ -
Merge former GeoCloud Drive and Reality Cloud Studio accounts