SSO User Management (Existing Accounts)

Logging In and Managing Your Account with SSO

Step 1: Visit the Website

Go to https://hxdr.app/ and log in using Single Sign-On (SSO).

Step 2: Enter Your Email 

Input your company email address.

Step 3: Access the User Menu

Once logged in, click on the icon with your initials located on the lower left-hand side to access the user menu.

Step 4: Identify Your SSO User

In the "User" menu, you will see two users: the one created without SSO and one with SSO login. The user with the role "Employee" and title "Not Available" is the SSO user.

Step 5: Make Your SSO User an Admin

To manage the account and users, you need to make your SSO user an admin:

• Log out and log in again using now your non-SSO user credentials.

• Go to the user menu and change the role of your SSO user to "Admin".

Step 6: Log In as Admin

Log in again with your SSO user. Once logged in, clicking on the icon with your initials will now show the full Admin menu, including company, users, and subscription information.

• Go to the user menu and delete your non-SSO user (the one with a title). Note: You can’t delete your own user (the one that is currently logged in).

Step 7: Adding New Users

As the account was initially created without SSO connection and users have already been invited, those users will need to create a new user by logging in to https://hxdr.app/ with their SSO credentials. This process will create a second user for each individual within the same account (without any projects assigned). The new user will appear in the 'User' menu, allowing the admin to manage their role, which is initially assigned as 'Employee' by default.

Once the new user is created, they can be added to the corresponding projects, and the non-SSO user can be deleted from the account.

Best Practices:

Delete Existing Users Before SSO Login

As there is no specific identifier for each user, it is recommended to delete all existing users from the account before they log in with their SSO credentials and create the new user.

After creating the new user, the admin should add them to their projects using the standard workflow for inviting new members.

Note: If all users are deleted beforehand, all projects in the account will default to the admin (mentioned above) as the Owner.