Reality Cloud Studio | Known Issues
Below is a list of current known issues for Reality Cloud Studio and their workarounds, where available.
Dollhouse mesh mode is not functional
Deviation inspection followed by point cloud classification will remove point cloud from the inspection scene
After running a point cloud classification on a point cloud that is already part of an inspection scene - the point cloud will be removed from the inspection scene, making inspection unusable. Additionally, “Inspections” tab in the scene will be disabled.
Panoramic transitions are not fluent when Levels are enabled
While navigating with panoramic images when Levels are enabled - panoramic transitions are not fluent.
Alignment of assets with UCS might fail
Workaround: upload the data without UCS when used for alignment.
Inspection results may show inconsistent color mapping with grey patches
In some examples with full point cloud coverage - some parts of the model are grey as if no points are present. Resolution:
Update to Cyclone REGISTER 360 PLUS to 2025.0.0 or newer before exporting to LGSx.
If using an older version of Cyclone REGISTER 360 PLUS is required, it is recommended to not decimate the data before exporting to LGSx.
Some custom properties for deviation analysis will not show up correctly after processing is finished
Duplicated artefacts while exporting an asset
Sometimes while trying to export an asset, you will see duplicate artefact entries in the panel.
Auto Align, Scene Registration and Deviation analysis might fail when original Assets are stored in different HxDR data centers (regions).
If a customer uploads a point cloud asset to a project in Region EU-1 and a BIM file to a project in Region NA-1, then “copies” the model to the Region EU-1 project. Smart/Auto-Align and Deviation Analysis will not work.
Limit box functionality causes the asset to freeze in specific conditions
In a very specific workflow starting with creating limit box and then attempting to move to the mesh view (without a mesh being there) the asset view freezes.
Non-georeferenced 3Dtiles for Revit uploads
PRJ file is not respected for OBJ, GLB, IFC, Revit uploads resulting in non-georeferenced 3dtiles
Model names not available with CloudWorx
Visualization of model names used for Point Cloud Classification on Reality Cloud Studio in CloudWorx for AutoCAD, CloudWorx for BricsCAD, CloudWorx for Navisworks, CloudWorx for Revit, and CloudWorx Viewer for Revit is not available.
Some data sets fail to process completely Point Cloud Classification
This is the result of one or a combination of the following:
High Density of the Point Cloud.
High number of Classes in the chosen "Model".
The Class Models with the most classes are Indoor Construction, Rail, and Road.
High density point clouds together with one of these three Classification Models is likely to result in the failure.