---
title: "October 16, 2024 | Reality Cloud Studio"
slug: "hexagon-geocloud-october-16-2024-reality-cloud-studio"
status: "update"
updated: 2026-09-09T08:39:52Z
published: 2026-09-09T08:39:52Z
canonical: "rcdocs.leica-geosystems.com/hexagon-geocloud-october-16-2024-reality-cloud-studio"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://rcdocs.leica-geosystems.com/llms.txt
> Use this file to discover all available pages before exploring further.

# October 16, 2024 | Reality Cloud Studio

![Reality Cloud Studio Lockup - Black Text.png](https://cdn.document360.io/820e11db-8ed5-45ae-ac86-f6b77dcb2aa7/Images/Documentation/Reality%20Cloud%20Studio%20Lockup%20-%20Black%20Text.png)

## What’s New

This is a weekly release including a new EID-based Subscription activation process.

### EID-based Subscription Activation Process

![Recording 2024-10-15 at 12.15.42.gif](https://cdn.document360.io/820e11db-8ed5-45ae-ac86-f6b77dcb2aa7/Images/Documentation/Recording%202024-10-15%20at%2012.15.42.gif)

From October 16, 2024 onward, users will use an Entitlement ID (EID) delivered within a PDF via email to activate their Reality Cloud Studio subscription inside their HxDR account.

Users may now create an account at hxdr.app or [hxdr.com](http://hxdr.com/) at any time and add their subscription after initial account set up.

Please refer to the [guide for step-by-step instructions](/v1/docs/hexagon-geocloud-activating-your-subscription) on how to create and account and activate a subscription.

Users will now be presented with a real-time dashboard after activation which puts information like their EID and renewal date front and center alongside an easy to understand utilization breakdown.

![image-20241015-173530.png](https://cdn.document360.io/820e11db-8ed5-45ae-ac86-f6b77dcb2aa7/Images/Documentation/image-20241015-173530.png)

Dashboard immediately upon activating a subscription. No data has been uploaded, processed or downloaded; no usage information is available.

![image-20241015-173450.png](https://cdn.document360.io/820e11db-8ed5-45ae-ac86-f6b77dcb2aa7/Images/Documentation/image-20241015-173450.png)

Dashboard after system has been used. Total consumption and the usage information now reflects the type of processes the user has undertaken.

![image-20241115-185010.png](https://cdn.document360.io/820e11db-8ed5-45ae-ac86-f6b77dcb2aa7/Images/Documentation/image-20241115-185010.png)

As data is consumed, the dashboard will reflect the amount of data consumed and available, changing color as the account approaches its limit

> [!NOTE]
> Any users who have been delivered multiple EIDs along with multiple sensors, please [https://hxdr.com/contact-support/](https://hxdr.com/contact-support/) to combine those EIDs into a single service.

> [!WARNING]
> All Reality Cloud Studios begin at the time of creation, not at the time of activation.

## Bug Fixes

- Fixed a bug that caused deleted users to be shown an ambiguous error rather than informing them that they system is in accessible due to their user being deleted.
- Fixed a bug that caused processing icons to obscure asset name text.
- Fixed a bug within the CloudWorx asset navigator that resulted in assets being searched for to open in the browser rather than stream to CloudWorx as expected.

## Known Issues

- Due to a bug in the current version of Firefox (132.0, released October 29, 2024), it is recommended to use a chromium based browser (Edge, Chrome).