---
title: "Troubleshooting information BricsCAD"
slug: "cyclone-3dr-troubleshooting-information-bricscad"
updated: 2026-09-07T11:51:38Z
published: 2026-09-07T11:51:38Z
canonical: "rcdocs.leica-geosystems.com/cyclone-3dr-troubleshooting-information-bricscad"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://rcdocs.leica-geosystems.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting information BricsCAD

> [!NOTE]
> Some errors may happen. Here you can read some advice which can help you resolve such errors.

## Sending from Cyclone 3DR to BricsCAD

**Couldn't find the BricsCAD server in the command Send To:**

- BricsCAD is closed:

1. Launch BricsCAD

- Or, Cyclone3DR and BricsCAD versions are not compatible.

1. Make sure BricsCAD is closed.
2. Try to run (with admin rights) the script available here: *C:/ProgramData/Leica Geosystems/Cyclone 3DR/<Cyclone version>/Bricscad/BricscadPluginInstaller.bat*
3. Launch a new instance of BricsCAD.

**Error when sending objects from Cyclone3DR to BricsCAD:**

Please see the list of sendable objects in the help page [Send to](/v1/docs/cyclone-3dr-sendto).

## Sending from BricsCAD to Cyclone 3DR

**Couldn't find the Cyclone3DR Plug-in inside BricsCAD:**

Make sure BricsCAD is closed, then 3 options:

- Try to reinstall the latest released version of Cyclone3DR.
- If it doesn't work, try to run (with admin rights) the script available here: *C:/ProgramData/Leica Geosystems/Cyclone 3DR/<Cyclone version>/Bricscad/BricscadPluginInstaller.bat*
- If it doesn't work, try to install the Cyclone3DR plugin inside BricsCAD using the AppLoad command with the file available here: *C:/ProgramData/Leica Geosystems/Cyclone 3DR/<Cyclone version>/Bricscad/23_2_03/3DReshaperPlugin.brx*

**Error when sending objects "Couldn't find a compatible Cyclone 3DR application":**

- Cyclone 3DR is closed:

1. Launch Cyclone 3DR

- Or, Cyclone3DR and BricsCAD versions are not compatible:

1. Make sure BricsCAD is closed.
2. Try to launch the script available here: *C:/ProgramData/Leica Geosystems/Cyclone 3DR/<Cyclone version>/Bricscad/BricscadPluginInstaller.bat*
3. Launch a new instance of BricsCAD.