2026.0.0 | BLK Data Manager Release Notes

What’s New

This release of BLK Data Manager includes general bug fixes for improved performance.

Bug Fixes

• Fixed an issue where BLK360 tags downloaded with Data Manager were not imported into the project, which caused tag information to be missing from the dataset. BLK360 tags now import correctly, and all associated metadata appears as expected within the project workflow.

• Fixed an issue that caused targets to be missing when importing BLK360 data into Cyclone REGISTER 360 PLUS via BLK Data Manager.

Known Issues

• BLK360 Known Issues:

  • If a download is unsuccessful, the user might receive a message stating “Downloaded 0 Setup(s).” If you receive this message, please re-download those scans.

  • When a download from the BLK Data Manager is cancelled, there is an intermittent error that causes the program to hang. The workaround is to restart both the scanner and BLK Data Manager and reconnect.

  • BLK360 scans will appear chronologically in the BLK Data Manager while BLK2GO walks will appear in alphanumeric order.

  • The temp folder may not contain non-ASCII characters.

  • If there is a synchronization issue between the tablet and the scanner (which may be caused by a poor or interfering Wi-Fi connection) items created on the tablet using Cyclone FIELD 360, such as links, images, and geotags may not be synced back to the scanner. The workaround here is to download the data from the tablet using Cyclone FIELD 360 rather than directly from the scanner.

• When deleting scans using the BLK Data Manager, the scans may not be deleted. The workaround here is to use the web browser connection to the scanner where the scans can be deleted. With the BLK360 connected to the computer, open a web browser and enter the IP address of the scanner.

• When a download from a BLK2GO scanner is cancelled, the user will not be informed.

• If the temporary folder is set to a path that includes non-ASCII characters, the download will fail with a message that says downloaded suspended.

• In some cases, after downloading a scan, attempting to download another scan in the same session is not possible because the download button is greyed out. The workaround here is to close and re-open the BLK Data Manager.

• If the download is paused, the resume command restarts the download rather than resuming it.

• When deleting jobs from BLK2GO using BLK Data Manager, the job is no longer visible in BLK Data Manager, but some metadata remains on the scanner and reappears when connecting to Cyclone FIELD 360.