2025.0.0 | BLK Data Manager Release Notes
What’s New
This minor release of BLK Data Manager includes general bug fixes for improved performance.
Bug Fixes
Fixed an issue in BLK Data Manager that caused slow preparation for downloading Setups, particularly when a scanner contained large datasets. Now, after selecting a path folder, the progress bar indicating preparation for downloading will appear briefly, ensuring a smoother and faster download experience.
Fixed an issue where Cyclone REGISTER 360 PLUS was unable to download BLK360 data via BLK Data Manager due to its inability to read the battery level. Now, users can confidently import large projects without any interruptions or cancellations.
Fixed an issue that caused text GeoTags to not appear in Cyclone REGISTER 360 PLUS when importing BLK360 scans created using BLK Data Manager.
Fixed an issue that prevented users from downloading BLK360 or BLK2GO Setups using BLK Data Manager when they tried to select multiple Setups by holding down the left mouse button and moving the cursor over the Setup field instead of selecting the entire Setup row. To ensure successful downloads, users can confidently select individual Setups and then use the Ctrl key to select additional Setups for download.
Known Issues
BLK360 Known Issues:
When downloading scans from the BLK360, progress is being made even though the dialog says 1% for much of the download.
When the BLK360 battery is low, download is not supported. The download button will not be clickable, though no warning message is given.
When the BLK360 battery level is low, the charge percentage number is not shown.
If a download is unsuccessful, the user might receive a message stating “Downloaded 0 Setup(s).” If you receive this message, please re-download those scans.
When a download from the BLK Data Manager is cancelled, there is an intermittent error that causes the program to hang. The workaround is to restart both the scanner and BLK Data Manager and reconnect.
BLK360 scans will appear chronologically in the BLK Data Manager while BLK2GO walks will appear in alphanumeric order.
The temp folder may not contain non-ASCII characters.
If there is a synchronization issue between the tablet and the scanner (which may be caused by a poor or interfering Wi-Fi connection) items created on the tablet using Cyclone FIELD 360, such as links, images, and geotags may not be synced back to the scanner. The workaround here is to download the data from the tablet using Cyclone FIELD 360 rather than directly from the scanner.
When deleting scans using the BLK Data Manager, the scans may not be deleted. The workaround here is to use the web browser connection to the scanner where the scans can be deleted. With the BLK360 connected to the computer, open a web browser and enter the IP address of the scanner.
When a download from a BLK2GO scanner is cancelled, the user will not be informed.
If the temporary folder is set to a path that includes non-ASCII characters, the download will fail with a message that says downloaded suspended.
In some cases, after downloading a scan, attempting to download another scan in the same session is not possible because the download button is greyed out. The workaround here is to close and re-open the BLK Data Manager.
If the download is paused, the resume command restarts the download rather than resuming it.
In some cases, when downloading multiple separate times during one session, the message from the Data Manager incorrectly states the total number of Setups downloaded rather than from the most recent download. For example, download one Setup, “Downloaded 1 Setup(s)”; now download one more Setup message incorrectly states “Downloaded 2 Setup(s)”.