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Cyclone ENTERPRISE is stuck on "Loading..."

Description

When trying to open or access Cyclone ENTERPRISE via the browser UI, it results in a loading page like below that never ends.

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Probable Causes

  • Cyclone ENTERPRISE may have failed to connect to the CLM license server when it started up.

  • The CLM license server is not running.

  • The CLM license server is in a broken state. 

Solution

  1. Use the CLM for Floating Licenses program to verify that the license server is running, and host is ‘Fully Trusted’.

    image160-20250926-100450.png


  2. Use the Cyclone ENTERPRISE Launcher to restart the Cyclone ENTERPRISE server.

  3. Open the Cyclone ENTERPRISE Launcher in the taskbar notification area by double-clicking it. Click "Stop Server", then “Start Server".

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